Amadeus course in Zagreb
Learn to work in Amadeus: 40 hours in five days in Zagreb
Air Modul Basic runs for five days, every day from 08:00 to 16:00, at Gacka 16 in Zagreb. Through theory and practice you learn to search flights, create reservations, issue airline tickets in Amadeus and read fare rules. Price on enquiry.
Email your enquiryCourse23–27 Nov 2026
- Dates
- 23–27 Nov 2026
- Time
- 08:00–16:00
- Duration
- 40 hours · 5 days
- Location
- Gacka 16, Zagreb
What Air Modul Basic is
Picture an agency desk. A traveller asks for a flight next week and wants to know what happens if the plan changes. A colleague who knows Amadeus answers from the system, straight away. That is the work you practise on this course.
Amadeus is a global distribution system (GDS) in which travel agencies search for flights and build reservations, and Air Modul Basic (Amadeus Basic) teaches you the basics of that system and of air travel, so that after the course you can use it on your own and with confidence.
The course runs for 40 hours over five days, 23–27 November 2026, at the Travel & Technology Hub, Gacka 16, Zagreb.
What you will learn
The programme covers the following areas, and you will meet each of them in real reservation work.
- What Amadeus is and how you work in it.
- Air travel terms that the system and your colleagues use every day.
- Searching for flights and finding good fares for a traveller.
- Creating reservations and changing them when the plan changes.
- Issuing airline tickets in Amadeus.
- Fare rules: what a ticket allows, for example a change or a refund.
- Risky reservation situations and how to spot them while they can still be avoided.
- Special requests, for example a special meal for a passenger.
- EMDs, the electronic documents used to charge for extra services on top of a ticket.
The course starts from the basics, so you do not need to know Amadeus beforehand.
Illustration: hands on a laptop keyboard during a reservation exercise.
Next course date
Air Modul Basic (Amadeus)
Five days of theory and practice in Zagreb: flight search, reservations, fare rules and airline tickets.
Email your enquiry- Price
- Price on enquiry
- Discount
- 50% for students, unemployed people and pensioners
Certificate
A completion certificate is issued by Ulix, an IATA-certified travel agency.
How you learn and what you receive at the end
Classes run every day from 08:00 to 16:00 and combine theory with practice. A reservation system is learned by working in it, and the course totals 40 hours of theory and practice over five days.
Our instructors have more than 20 years of experience in aviation and tourism, so they know the job they are preparing you for.
The course ends with a practical test, and participants receive a certificate of completion. It is issued by Ulix, an IATA-certified travel agency. The certificate confirms that you completed the training with us.
Who the course is for and what you need
The course is for people starting a career in tourism, and for staff of travel agencies, airlines and airports who want to understand Amadeus better. For an overview of the programmes, see the Academy page, and for how learning is organised, see Travel Management Academy.
Two things are needed.
- Good English. The system is in English.
- Your own laptop. If you do not have one, tell us in advance and we will arrange one for you.
The programme is intensive. Five days of eight hours ask for attendance and concentration, so keep that week free in advance.
Illustration: a mentor and a learner compare travel options.
Dates, price and registration
- Dates: 23–27 November 2026, every day from 08:00 to 16:00
- Duration: 40 hours, theory and practice
- Place: Travel & Technology Hub, Gacka 16, Zagreb
- Price on enquiry, with a 50% discount for students, unemployed people and pensioners
Payment in instalments is possible, and we agree the payment method with you at registration.
Write to us at [email protected]. Give the course dates, 23–27 November 2026, and your preferred payment method. Our reply includes the price and registration details. Questions before registering are welcome at the same address.
Frequently asked questions
Is the course suitable for beginners?
Yes. It is meant for people who are just entering the industry, and it starts from the basics of the system and of air travel. The prerequisite is good English, because the system is in English.
How much does the course cost, and is there a discount?
The price is available on enquiry. Send a message to [email protected] and we will reply with the price. Students, unemployed people and pensioners receive a 50% discount, and payment in instalments is possible.
Do I receive a certificate at the end?
Yes. After the practical test, participants receive a certificate of completion issued by Ulix, an IATA-certified travel agency.
Do I need my own laptop?
Yes, you attend with your own laptop. If you do not have one, tell us in advance and we will arrange one.
How do I register for the course?
Email [email protected] with the dates 23–27 November 2026 and your preferred payment method.
Questions and registration
Ask for the price for 23–27 November
In your message, give the course dates (23–27 November 2026) and your preferred payment method. Our reply includes the price and registration details.